Your Buying GuideSeptember 13, 2022 2022-09-13 2:28
Your Buying Guide
Your ultimate buying guide.
Buying as a Guest
You can shop for most things on Juanu without needing a Juanu account. You’ll only miss out on the benefits of being a registered customer with an account.
Your shopping cart
You can save items in your shopping cart while you continue shopping. Checkout when you’re ready and pay for multiple items in one go.
Search or Shop by categories
You can quickly use our intelligent search to quickly display items. Alternatively, you can also shop by category or filter your results for only relevant listings.
Paying for items
You’ll find all the accepted payment methods on Juanu during checkout. Please pay with any option convenient for you. If you have any problems with payment, we can help.
Paying with Funds
If you have deposited funds into your Juanu Wallet, you can use it to pay for your items on Juanu. You can also link your Card and Juanu accounts so you don’t need to enter your details each time you pay at checkout.
Cancel an order
To cancel an order for an item you’ve already paid for on Juanu, you’ll need to contact the seller first and request if they can cancel it for you. You can resort to our help center if you will require our intervention.
Return for a refund
If your item arrives damaged, doesn’t match the listing description, or is the wrong item, you can return it for a refund. If you’ve changed your mind and want to return it, you can ask the seller if they’ll accept a return.